Job Description

Application Deadline: May 28, 2025

 

This role will be located in any RBC Caribbean Banking market where the successful candidate resides

 

What is the opportunity?

In this role you will provide advice and counsel to people managers and employees on complex and high-risk workplace situations, providing a fair and transparent employee experience while managing risk to RBC by ensuring compliance with policy and business ethics practices, regulatory requirements and applicable employment legislation. You will provide support in several primary areas within your assigned portfolio, including, employee conduct and risk culture, individual and collective high performance, and relationship management.  You should have the ability to confidently provide support in all the above-noted areas and must be able to move fluidly between various lines of business as the primary ER point of contact.

 

What will you do? 

• Provide expert advice to ensure consistent application of RBC’s Code of Conduct and compliance with all policy, regulatory requirements and applicable employment legislation
• Conduct investigations under RBC’s Respectful Workplace Policy and respond to employee complaints
• Provide advice on performance and attendance management to support a highly engaged and effective workforce.
• Identify issues and mitigants to address people impacts arising from operating model changes and organizational redesign to support exceptional client experiences and operational excellence
• Provide consistent interpretation of HR/ER programs/practices and policy guidance and support the communication of changes.
• Conduct regular reviews of workplace policies, guidelines and template documents and adapt them to reflect best practice and current employment legislation 
• Provide timely advice, counsel and information to people managers (including senior leaders and executives) to assist them in managing and resolving a high volume and wide range of complex employee issues and concerns
• Build and maintain key relationships with businesses and functions influencing and negotiating while being viewed as a true partner
• Manage risk and improve manager and employee experience through enabling and ensuring well informed, fair and transparent decisions which place employees at the centre and focus on RBC Values while making recommendations for continuous improvement
• Champion HR-led initiatives that strengthen the relationships between RBC and its employees
• Appropriately track matters within ER’s case management system to ensure accurate reporting and enable identification of trends and emerging issues (including identification of potential root causes to assist with incorporating lessons learned into future work).

 

What do you need to succeed?

Must-have 

• First degree in Management or Human Resource Management
• At least 5 years’ direct experience in Employee Relations and/or Human Resources and/or Employment Law
• Sound knowledge of employment laws within the Caribbean
• Proven experience conducting investigations and resolving workplace conflicts
• Ability to integrate risk management with business and HR strategy, as well as complicated risk analysis
• Establishing and managing relationships with senior level stakeholders

 

Nice-to-have

• Employment law qualifications or understanding
• Experience and knowledge of the business

 

What’s in it for you? 

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Opportunities to do challenging work
• Ability to  make a difference and lasting impact
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Networking with stakeholders across multiple businesses

 

Job Skills

Employee and Labor Relations, Equal Employment Opportunity Law, HR Legal, Human Resources Consulting, Human Resources Operations, Human Resources Policies, Interpersonal Relationship Management, Knowledge Organization, Organizational Savvy and Politics

 

JOB SNAPSHOT:

Platform: HUMAN RESOURCES & BMCC

Sub Category: Human Resources

 

Application Deadline: 2025-05-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above