To Be The Leader In Client Relationships - We put our clients at the centre of everything we do in order to be the first choice for financial services in the region.
We believe in, empower and support each other; We act with respect, integrity, honesty and transparency in our relationships with each other and with our clients.
We believe in CIBC FirstCaribbean and work together to promote a sense of pride and purpose in all we do for our clients and for our Bank.
We do what we say, because this is what our clients expect and deserve. If we make a mistake, we admit it and fix it.
Human Resources Practices
CIBC FirstCaribbean has consistently ensured that our people are compensated within the top quartile of companies throughout the region, which allows us to continue to attract the top talent in financial services from around the Caribbean and the wider world.
The CIBC FirstCaribbean Experience
Every year, the Bank pays tribute to employees who consistently excel and exceed expectations. We call these exceptional members of staff "Pro Performers" and those who are in the top ten earn the distinction of being named "Player of the Series".
Training - Our First Priority:
Our virtual "CIBC FirstCaribbean University" provides online and classroom training, from FirstStart training for customer-facing staff, to certification in management for mid-level employees, to the Leaders' Edge Mentorship and CIBC FirstCaribbean/Wharton Leaders' programme for senior managers.
Working with our Union Partners
We understand the importance of a good working relationship with our employees' representative, which is why we pursued and reached an historic "Partnership Principles" agreement which we signed with our major Union partners throughout the region.