Teller / Customer Service Representative


To provide support to the branch distribution network through the prompt and efficient processing of member transactions. 




  • Receive cash from customers and credit appropriate accounts and give change where necessary
  • Check signatures and documentation necessary and where satisfactory make in respect of:
  • Cash withdrawals from customers accounts up to allowable limit.
  • Cheque withdrawals from customers’ accounts up to allowable limit.
  • Cheques being cashed up to allowable limit.
  • Freeze all cheques when applicable
  • Prepare STRs and TTRs when required.      
  • Validate passbooks or related documents in respect to deposits and withdrawals.
  • Prepare receipts and acknowledgments where applicable.
  • Balance cash daily following the balancing procedure and prepare lodgment.
  • Balance ABM machine when rostered.
  • Ensure that all transactions are intact and sorted.
  • Monitor cash in hand during work day. Transfer excess to Vault Teller or request cash from Vault Teller to satisfy deficiency.
  • Ensure that lodgment and imprest are locked away in the cash safe each day.
  • Responsible for the safe-keeping of the imprest.
  • Hold key to cash pan.
  •    Sign local currency cheques up to allowable limit.
  • Hold combination to vault.
  • Sign for remittances received to be processed.
  • Sign and date appropriate stamped section of covering letter/mortgage close from indicating that remittance have been processed.
  • Rotation between areas as the need arises.
  • Credit amounts received through the mail to the respective accounts.
  • Participate in Branch Marketing initiatives.
  • Process Money Transfer transactions
  • Make contact with companies when necessary.
  • Prepare necessary documents for remittances to be processed.
  • Conduct In-branch Training sessions.



  • Bachelors of Science Degree from a recognized tertiary institution
  • Zero to three (0 – 3) years’ working experience.


Application Deadline Monday January 31, 2022

Victoria Mutual Building Society
Employment Type
Salary and benefits
Salary and benefits info not provided.
Salary negotiable
Your Career Level
Early Career
Years Experience
Zero (0) - Three (3) years
Your Education Level
Bachelor's Degree|in Relevant Field
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