The (Senior) Technology Solutions Specialist – Networking will have responsibility for setting up, developing and maintaining the bank’s computer networks. This will include planning, configuring, implementing, and troubleshooting security and network infrastructure necessary to maintain a secure network. The incumbent will also provide support to users including staff, customers and suppliers, and troubleshoot any problems that arise.

Main Duties and Responsibilities

• Install, configure and maintain computer networks and network equipment including VPNs, routers, Firewalls, Switches and other physical hardware.
• Manage firewalls and update virus protection software and data security systems to keep data and communications protected.
• Guarantee network security best practices are executed through auditing: router, change control, switch, firewall configurations, and monitoring.
• Plan and appraise ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention, and other network component policies.
• Monitor network performance and determine/recommend needed improvements or adjustments
• Troubleshoot, resolve, and communicate networking, hardware and software issues to other employees and management.
• Implement and/or perform disaster recovery operations and business continuity procedures as required.
• Fix software and hardware configuration issues for users on-demand or from inspection of the systems.
• Responsible for periodic vulnerability testing, and lead remediation projects.
• Participate in the design and execution of vulnerability assessments, penetration testing, and security audits.
• Participate in established Incident Management procedures.
• Provide on-call support for end users for all in-place security solutions.
• Contribute to escalated problem resolution by giving in-person or remote support to end users when necessary.

Experience and Qualifications

• A bachelor’s degree in Computer Science, Engineering or related field.
• A minimum of 3-5 years of proven work experience in Information Security. Prior experience in a banking environment would be an asset.
• A CCNA and CompTIA Network + certification would be an asset.
• Any of the following professional certifications would be an asset: CompTIA Security+, Microsoft Certified Systems Administrator: Security, CISSP, or CEH,

Skills and Attributes

• Excellent verbal and written communications skills
• Works well both in a team environment and independently
• Excellent interpersonal and organisational skills
• Excellent oral and written communication skills
• Ability to remain calm while multitasking and working under pressure in a fast-paced environment
• Keen attention to details and good problem-solving skills.
• Ability to identify threats and develop appropriate protection measures
• Extensive technical know-how of security network devices (switches, antivirus, firewalls, cryptography, SIEM) and any other security networking hardware or software tools
• Knowledge of PaloAlto Firewalls and strong routing & switching experience would be an added advantage

 Applications should be submitted no later than 31 January 2023.