Summary

Conduct organization wide needs assessment and identify skills and training gaps that need to be addressed.

Details

Core Functions.

• Create training plans, design and develop appropriate content and programs based on training needs.
• Develop and deliver to team members on unit level operational processes
• Develop and deliver train-the-trainer sessions for internal subject matter experts
• Use accepted education principles and appropriately incorporate new methods and techniques in training delivery
• Evaluate  internal subject matter experts.
• Partner with internal stakeholders  and  prepare educational aids  designs and content (including multimedia)
• Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and how it affects KPIs
• Maintain updated curriculum database and training records
• Support projects through training delivery
• Keep abreast of industry developments in Instructional Design, Instructional Technology & Distance Education and make presentations of findings. 
• Respond and resolve training queries in keeping with agreed Service Level Agreement.
• Any other related duties assigned in keeping with the Department’s role

Education Requirements & Experience

•A first degree from a recognized tertiary institution, with a strong emphasis in one or more of the following subject areas:

1. Education (including e-learning)
2. Instructional Design
3. Banking
4. Financial management
5. Business Process Re-engineering

•Certification in one or more of the following: Instructional Design, Lean Six Sigma
•3 years’ experience in Corporate Training, Adult Learning or Business Process Improvements

Application Deadlin Monday January 18, 2021