Operations Coordinator, Kantours KN

Delisle Walwyn Group of Companies is seeking an experienced and hardworking individual to fill the position of Operations Coordinator for their Kantours department. The successful candidate will play a vital role within this department. This will involve learning the products and services offered by Kantours Vacation & Tour Consultants. Areas of responsibility include but are not limited to the following:


Essential Duties & Responsibilities:

·         Perform a support role in Cruise Ship supervision and tour dispatch at the port.

·         Prepare ship allocations and assist in preparing bids for the upcoming seasons

·         Assist with quality control and inspection duties

·         Assist with tour development

·         Meet and greet all guests as they arrive at various locations such as the Pier, the Airport, and other locations as requested.

·         Provide support to department Supervisor/Manager

·         Partner with department managers on group management projects.

·         Assist in the execution of Special requests from clients.

·         Investigate and assist in the resolution of any issues associated with the processing of client requests.

·         Respond to email enquiries, prepare proposals as requested.

·         Coordinate tour bookings per the request of customers.

·         Investigate and assist in the resolution of any issues associated with the processing of client requests.

Other responsibilities

·         Reconcile daily sales and prepare daily bank deposits.

·         Maintain office files and update departmental records in the internal data base system.

·         Prepare monthly departmental reports.

·         Provide administrative support to DMC and Fairview Inn departments.

·         Coordinate repairs and maintenance of the Fairview Inn property as required.

Minimum Qualifications:

·         Two (2) or more years of Tourism related work experience would be an asset.

·         Tertiary education preferred however a minimum of five (5) CXC O Level courses to include English is required.

·         Proficient in Microsoft Office

·         A valid drivers license would be an asset.

·         Must possess strong organizational and time management skills.

·         Must have effective oral and written communication skills.

·         Must be able to work independently and within a team in a fast-paced environment.

·         Must be able to work flexible work hours i.e. weekends and public holidays.

·         Must be detail oriented, reliable with a pleasant and professional attitude.

·         Knowledge of tourism related products and services would be a plus.

·         Administrative work experience would be an asset.


Applications should be submitted, no later than May 31 2023.

Delisle Walwyn & CO. Ltd.
Employment Type
Salary and benefits
Salary and benefits info not provided.
Salary negotiable
Your Career Level
Early Career
Years Experience
Two (2) years'
Your Education Level
Tertiary Education|in Relevant Field
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