Delisle Walwyn Group of Companies is seeking an experienced and hardworking individual to fill the position of Operations Coordinator for their Kantours department. The successful candidate will play a vital role within this department. This will involve learning the products and services offered by Kantours Vacation & Tour Consultants. Areas of responsibility include but are not limited to the following:

 

Essential Duties & Responsibilities:

·         Perform a support role in Cruise Ship supervision and tour dispatch at the port.

·         Prepare ship allocations and assist in preparing bids for the upcoming seasons

·         Assist with quality control and inspection duties

·         Assist with tour development

·         Meet and greet all guests as they arrive at various locations such as the Pier, the Airport, and other locations as requested.

·         Provide support to department Supervisor/Manager

·         Partner with department managers on group management projects.

·         Assist in the execution of Special requests from clients.

·         Investigate and assist in the resolution of any issues associated with the processing of client requests.

·         Respond to email enquiries, prepare proposals as requested.

·         Coordinate tour bookings per the request of customers.

·         Investigate and assist in the resolution of any issues associated with the processing of client requests.

Other responsibilities

·         Reconcile daily sales and prepare daily bank deposits.

·         Maintain office files and update departmental records in the internal data base system.

·         Prepare monthly departmental reports.

·         Provide administrative support to DMC and Fairview Inn departments.

·         Coordinate repairs and maintenance of the Fairview Inn property as required.

Minimum Qualifications:

·         Two (2) or more years of Tourism related work experience would be an asset.

·         Tertiary education preferred however a minimum of five (5) CXC O Level courses to include English is required.

·         Proficient in Microsoft Office

·         A valid drivers license would be an asset.

·         Must possess strong organizational and time management skills.

·         Must have effective oral and written communication skills.

·         Must be able to work independently and within a team in a fast-paced environment.

·         Must be able to work flexible work hours i.e. weekends and public holidays.

·         Must be detail oriented, reliable with a pleasant and professional attitude.

·         Knowledge of tourism related products and services would be a plus.

·         Administrative work experience would be an asset.

 

Applications should be submitted, no later than May 31 2023.