MIS Coordinator

JOB OBJECTIVE:

To be responsible for the efficient management of the IT department and ensure adequate IT end-user support is provided to all internal and external clients.

DUTIES AND RESPONSIBILITIES:

  • Ensure systems are in place to ensure the timely and accurate delivery of all IT services.
  • Provide problem resolution metrics to the management team.
  • Ensure that all IT related hardware and equipment are operational at all times.
  • Ensure a disaster recovery plan for hardware and software is developed and maintained.
  • Manage the required IT component of existing or requested business solutions.
  • Assign staff duties as is necessary and monitor performance.
  • Ensure that the organisation’s web services are maintained as is necessary.
  • Provide reports to support the management team.
  • Monitor the daily operations of the department.
  • Ensure all internal IT support needs for internally developed software applications, servers, personal computers, internal network and external data communication are met in a professional and timely manner.
  • Develop necessary end-user training programmes, including user documentation.
  • Maintenance of databases.
  • Provide network and server administration, including performing backups.
  • Provide hardware and networking support for the ENCOM and CDAP systems.
  • Provide support for site installations, hardware and network maintenance for the Pharmacy Management system used at major public health institutions.
  • Work directly with vendors on all externally developed IT systems for C40.
  • Perform any other related duties as necessary.

QUALIFICATIONS AND EXPERIENCE:

MINIMUM REQUIREMENTS:

  • Bachelor of Science Degree in Computer Science or Information Systems.
  • A minimum of five (5) years experience in a similar position.
  • Any equivalent combination of qualifications and experience.

SPECIAL SKILLS AND KNOWLEDGE:

  • Working knowledge of current IT management best practices.
  • Knowledge of SQL, and reporting tools such as Crystal Reports and Power BI.
  • Knowledge of DBMS systems SQL Server, My SQL, Progress.
  • Basic knowledge of pharmaceuticals and public healthcare systems will be an asset.
  • Project Management experience would be an asset.
  • Ability to establish and maintain effective working relationships with other employees and the public.
  • Ability to work efficiently with a team or individually, as is necessary.
  • Good supervisory skills.

PERFORMANCE STANDARDS:

  • Standards set in relation to the Department’s business plan, strategic objectives and budgets.
  • NIPDEC’s policies and procedures.
  • Established professional standards, industry best practice and statutory requirements.

 

The closing date for the submission of applications is Tuesday, November 29, 2022.

Reference
VAC-8254
Employer
NIPDEC
Hours
Employment Type
Salary and benefits
Salary and benefits info not provided.
Salary
Salary negotiable
Your Career Level
Early Career
Years Experience
Minimum of Five years'
Your Education Level
Bachelor's Degree|in Computer Science
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