Purpose of Role
The Manager, Talent Acquisition & Development identifies, supports, and develops future talent in the Bank by managing the enterprise flagship development programmes for early career associates and people managers / leaders and executing talent acquisition. The incumbent develops content for career programmes in collaboration with the Associate Director and supports succession planning efforts for levels FC7 and below. The incumbent delivers against the talent acquisition strategy through strategic sourcing; using social media tools; and executing recruitment, orientation, and onboarding. The Manager tracks talent management metrics that measure and evaluate programme efficacy and enable process improvements and innovation recommendations.
Key Accountabilities
- Designs, manages, and executes existing and new leadership development programmes (e.g., Flagship, Leadership, Enterprise, Mentorship, Cross Training) designing content; identifying participants in collaboration with stakeholders (HR / business); and ensuring assessment completion, launch, and close out / graduation to ensure the appropriate (high performing / high potential) employees participate in programmes that enhance skills and competencies.
- Manages and executes early career programmes (Intern, Graduate, Immersion, Associate) creating and disseminating communication to all stakeholders, coordinating interviews, building / designing supporting materials, disseminating programme materials to participants, outlining key milestones, working with the business to identify development objectives, and arranging follow-up activities to ensure programme efficacy, current and future pipeline prospects are identified and supported with a positive experience that builds future talent and increases organisational capability.
- Identifies and facilitates opportunities for the Bank to participate in recruitment events and job fairs, building and securing long term partnerships with schools, institutions, and associations to identify new sources of potential talent and to support programme recruitment and advancing / enhancing the Bank’s image and brand.
- Manages talent acquisition activities supporting the recruitment vacancies at FC7 and below through job posts, searches, screening, shortlisting, and interviewing as needed in collaboration with HR, responding to special requests, issues, and critical and hard-to-fill positions to support the identification of top talent for the organisation that meet business objectives, facilitates a simplified, effective, and seamless candidate experience that supports the employment brand of the organisation, and provides / maintains a talent pipeline for future needs.
- Leads and drives the implementation and management of succession planning activities for roles at FC7 and below identifying and tracking the development of critical staff and high performers, coordinating assessments and feedback, supporting creation of development plans and succession documents, and coordinating with the Manager, Business Engagement & LMS, when identifying learning interventions to support the identification of successors for future opportunities, simplifies / reduces recruitment activities, and ensures development interventions are available, appropriate, and sustainable.
- Supports and measures the regional orientation and onboarding programme identifying, recommending, and implementing enhancements / improvements to improve the processes for new hires and lateral moves across the organisation and provide new hires and employees with an experience that supports the brand promise and equips them with tools to drive their integration, performance, success, and efficacy in their roles.
- Conducts candidate searches on a range of online platforms and facilitates job postings on external platforms for critical, hard-to-fill, and senior leadership roles, keeping stakeholders apprised of the progress and timing of candidate searches and responding to special requests or issues to support recruitment for hard-to-fill roles and to pursue and maintain the pipeline of talent for the Bank.
- Provides coaching / guidance and support on recruitment and programme administration to HR officers and early career participants offering insights to strengthen their capabilities and build functional expertise.
Experience and Knowledge
- 5 years’ related experience as a human resources specialist / consultant.
- 5 years of experience successfully designing programmes / processes.
- 3 years of experience recruiting for unique requirements and high-volume roles including strategic sourcing, leveraging behavioural techniques, assessment tools, and HR information systems and / or applicant tracking systems.
- Proven ability to anticipate bottlenecks, provide escalation management, anticipate, and make trade-offs, and balance competing constraints all to meet deadlines.
- Experience measuring, tracking, gathering, and compiling data, and report generation.
- Demonstrated ability to manage time-sensitive programmes, vendor relationships, external partners, cross-functional collaboration, identify opportunities and effect change management principles.
- Experience balancing the demands of senior management and stakeholders in a fast-paced, high-volume workload environment.
Required Qualifications
- Bachelor’s degree in business, Organisational Development, HR Management, or a related degree.
- Professional Human Resources designation such as PHR, SPHR, or CHRP would be an asset.
JOB SNAPSHOT:
Category: Human Resources
Function: People, Culture & Brand
Position reports to: Associate Director, Talent Acquisition & Development
Expiry Date: 30-8-2024
