Manager, Innovation and Research

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Summary

To provide leadership to the Innovation and Research Unit to facilitate the ideation, assessment, prototyping, development, implementation and/or integration of new technology-based products and/or services within the VM Group and its Subsidiaries.

Details

MAJOR RESPONSIBILITIES:

Management/Administrative Responsibilities

Directs the overall operations of the Unit to establish and meet the Units goals, budgets and key performance metrics.
Contributes to the development of the Corporate and Operational Plans and Budget.
Establishes and monitors performance targets for staff
Reviews the performance of the Unit with respect to adherence to policies, procedures, standards and quality requirements.
Develops and implements strategies to ensure the efficient and effective management and administration of the Unit
Directs the preparation of the annual budget plans for resources, capital and recurrent expenditure for the Unit in accordance with the organization's operational goals and objectives.
Informs Chief Executive Officer of operational progress, risks, issues, major setbacks, resource constraints and significant deviations from agreed objectives/targets/actions.
Represents the organization at meetings, conferences, workshops and seminars as required.

Technical/Professional Responsibilities

Leads efforts for scouting and standardizing market research methods for novel ideas and insights; strategic innovation; promoting open innovation; and introducing group tools and processes
Leads initiatives for establishing and implementing idea generation platforms, e.g. jam sessions, hackathons, and internal or external crowdsourcing
Design and model solutions for customer innovation and experience along with similar initiatives variants
Reviews and analyses trends and market disruptions, and searches for new opportunities
Conducts workshops and circulates learnings across the organization regarding innovative products
Oversees selection and management of third-party vendors/consultants hired for specific requirements
Oversees Project Planning, Risk Assessment, and Management & Implementation of Innovative Solutions
Identifies risks, creates mitigation strategies, plans and executes them in timely manner
Oversees multiple tasks and projects simultaneously in a fast-moving environment
Ensures team keeps on the cutting-edge of technology trends and works with new technologies to develop solutions consistent with best practices, agreed quality standards and client requirements