Systems Operator

GraceKennedy Financial Group (GKFG) invites applications, from persons who are dynamic, performance-driven and seeking a challenging role, for the position of: Systems Operator.


Reporting to the Team Lead IT Infrastructure & Operations, the incumbent will be required to efficiently and accurately operate computer equipment following procedural guidelines and routines and to ensure all computer processing (specifically End-Of-Day) is completed within the schedule time frames. The position is required to operate in a 24/7 environment and must be able to join a 24/7 on-call schedule.


The successful candidate will be expected to:

  • Execute the procedures associated with the Business-Day and End-of-Day (EOD) processes for the organization’s critical software applications
  • Close monitoring of the online environment to ensure all system prompts/messages are responded to in a timely manner.
  • Work with other personnel and support groups to ensure that all applications, database, hardware and software issues are addressed and resolved quickly in order to minimize service impact.
  • Distribute all production output e.g. reports and statements
  • Manage the backup and archiving of the organization’s critical data according to predefined procedures and best practices ensure efficient and accurate data recovery when required.
  • Complete daily logs ensuring that the status of the production processing environment is appropriately noted and unusual activities/requests recorded
  • Maintain records to ensure adequate work supplies are in stock e.g. tapes, printer ribbons, forms, etc.
  • Keep confidential combination, password and user ID and monitor other users through constant reminders.
  • Ensure that backup data procedures and off-site storage requirements are strictly observed.
  • Monitor users of the various systems to ensure that there are no deviations from the systems requirements.


The ideal candidate should have at minimum:

  • Diploma in Computer Science or Diploma/Certificate in Computer Science plus relevant experience
  • General knowledge of Data Processing, LANS/WANS, Computers, peripherals and operating systems (Windows Server and UNIX variants).  Knowledge of PC troubleshooting.
  • Ability to work in isolation with little support while addressing issues requiring timely resolution.
  • Well-developed problem solving skills to resolve relatively complex issues and develop long term solutions.
  • Capable of interacting with individuals of differing levels of experience and expertise
  • High level of initiative and flexibility
  • Must be highly team-oriented
  • Excellent “customer service” attitude
  • Excellent communication and well developed interpersonal skills
  • Must be highly motivated, responsible, possess initiative and have above average problem determination skills


Application Deadline: Oct 23, 2020

GK Financial Group
Employment Type
Salary and benefits
Salary and benefits info not provided.
Salary negotiable
Your Career Level
Early Career
Years Experience
Not Specified
Your Education Level
Diploma|in Computer Science
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