Medical Billing Clerk - CSR

The Medical Billing Clerk/Customer Service Representative provides clerical support to the Medical Department.  He/she will provide quality and professional service to claimants, customers, business partners, intermediaries, team members while maintaining promptness in handling customer service matters.


  • Welcoming and meeting Medical Department customers, assisting with answers to products and/or services.
  • Documenting all Medical Claims, received for processing by the Department
  • Preparation of Individual Medical Proposals and providing quotations
  • Receiving for internal processing Individual and Group Applications
  • Generating monthly premium billing statement/invoices for all Individual and Group medical policies within the Medical Department while maintaining customer records and updating account information;
  • Preparation of Individual Policy renewals
  • Issuing new and renewal medical insurance cards


  • Good communication skills, customer-oriented and focused and organised
  • Ability to work under pressure and without constant supervision
  • Time management and being a good team player with positive attitude
  • Trustworthy and confidential especially with handling sensitive information
  • Meticulous; attention to detail
  • General understanding of insurance contracts and administrative procedures
  • At least Five (5) CXC O-Level Subjects including English and Mathematics
  • Tertiary level Certification/Diploma in Business/Office Administration or other related field
  • Customer Service and Administrative experience and/or a Medical Background will be an asset

The deadline to apply is December 10th, 2021.

Employment Type
Salary and benefits
Salary and benefits info not provided.
Salary negotiable
Your Career Level
Early Career
Years Experience
Not Specified
Your Education Level
Diploma|in Business
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