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Customer Service Officer

Launch your exciting and rewarding career in aviation by joining the Aruba Airport Authority (AAA) team as a “Customer Service Officer”

Interested? Get the details here how to apply.

Reactions:
If you recognize yourself in this profile and you are ready to start an exciting career, we invite you to apply. Please send your application letter with resume, diplomas and/or certifications and a copy of a valid driver’s license to:
aaa-hrm@airportaruba.com.
 

Deadline for applications is April 30, 2018.

For questions regarding this vacancy and/or the selection procedure, please contact HR at 524-2424. A reference check, can be part of the selection procedure.

Click here to the Aruba Airport Authority (AAA) website for more information.

Are you someone that is service oriented and can speak a variety of languages and is interested in the world of aviation and providing people with a pleasant experience? This can be the perfect position for you!
As a Customer Service Officer you will be the first point of contact for terminal users and provides information on airport facilities such as flights, airlines, ground-handlings, parking services or referring to the appropriate authority.

Responsibilities include:

  • Take incoming phone calls, answer questions where possible or connects to the right person and/or organization;
  • Help passengers with hotel and flight information or referring to the appropriate authority;
  • Ensures a smooth car parking flow and is the first contact of the customer through the transaction points intercom;
  • When necessary provides customers a complaint form and explains the procedure.

Requirements:

  • Minimum EPB/Mavo degree;
  • Experience in Customer Service;
  • Fluent speaking skills in Papiamento, Spanish, Dutch and English;Basic computer knowledge

Quick overview

  • Customer Service
  • Aruba, Oranjestad
  • Aruba Airport Authority N.V.
  • Full Time
  • Permanent
  • Secondary Education
  • Required
  • Early Career
  • In relevant field
  • Customer & Client Support
  • Direct Employer

Interested? Get the details here how to apply.

Reactions:
If you recognize yourself in this profile and you are ready to start an exciting career, we invite you to apply. Please send your application letter with resume, diplomas and/or certifications and a copy of a valid driver’s license to:
aaa-hrm@airportaruba.com.
 

Deadline for applications is April 30, 2018.

For questions regarding this vacancy and/or the selection procedure, please contact HR at 524-2424. A reference check, can be part of the selection procedure.

Click here to the Aruba Airport Authority (AAA) website for more information.

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